Customer Service Support
 We offer our customers Online Servicing Register for Call Management Software Solution & Services.
These online registers are in the form of web based software.
In the product category, the product details & item code can be entered.
The customer's category is for recording the name, address and phone number of the client.
With the help of this software, data can be managed and retrieved easily.
Well organized, this software is used in all kinds of businesses.




Customer Service Support Duties:

  • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Maintains financial accounts by processing customer adjustments.Recommends potential products or services to management by collecting customer information and analyzing customer needs.Prepares product or service reports by collecting and analyzing customer information.Contributes to team effort by accomplishing related results as needed.