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Software development and Support Engg.
Skill Requirements & Responsibilities: Utilize established development tools, guidelines and conventions including but not limited to ASP.NET,, MSSQL Server, HTML, CSS, JavaScript, and C#/VB.NET Design, code and test new Windows and web software applications Enhance existing systems by analyzing business objectives, preparing an action plan and identifying areas for modification and improvement Maintain existing software systems by identifying and correcting software defects Investigate and develop skills in new technologies Create technical specifications and test plans.
Qualification Any Software certification course / Diploma / Degree / fresher / related to above technology
Employment Type Full time
Software Support Technician- Entry Level.
Skill Requirements & Responsibilities: - Answer phone calls and email inquiries from users and provide technical support/guidance to resolve issues.
- Log all incidents into the department call tracking system as per departmental standards.
- Assist in the creation of knowledge base articles as they pertain to the present and future environment
- Work on unresolved issues from evening and weekend shifts.
- Escalate any possible wide spread issues to the Technical Support Manager as identified by e.g., high volume of calls pertaining to a similar issue, etc.
- Support Implementation/Training Team with any customer issues.
Qualification BA or equivalent degree in Computer Science, Information Technology, or related field.
Employment Type Full time